sesetoro Privacy Policy

This page describes what we collect when you use sesetoro and how we keep that data protected. We at sesetoro take your privacy seriously — we encrypt sensitive information, limit access to authorized staff, and never sell your personal data to third parties. Our commitment is to be transparent about what happens to your information from the moment you register until you request account closure.

Our sesetoro privacy practices comply with applicable data protection regulations in the jurisdictions where we operate. When you open an account, deposit via DANA, e-wallet, mobile banking, or a bank virtual account, or request a withdrawal, we collect and process personal information. This policy outlines what we collect, why, how long we keep it, and what rights you have over your data.

We encourage you to read this privacy policy carefully. If you have questions about how sesetoro handles your information, contact our support team or review the specific sections below that address your concern.

What Data We Collect on sesetoro

We at sesetoro collect personal information in several categories. When you register, we collect your email address, full name, date of birth, and phone number. We also assign you a sesetoro account number and record your password (encrypted, never in plain text). During identity verification (KYC), we collect your government-issued ID number and require you to upload a photograph of your ID document. If you provide proof of address, we store that document as well.

Payment information on sesetoro is handled through secure payment processors. When you deposit via DANA, e-wallet, mobile banking, local payment, online payment, or e-wallet, we do not store your full payment credentials — that information stays with your e-wallet provider. When you use a virtual account (mobile banking, local payment, online payment, e-wallet), we record the transfer confirmation and your bank account details tied to sesetoro. We collect deposit amounts, timestamps, and payment method used. We similarly record withdrawal requests, approval status, and transfer confirmations.

Our sesetoro platform logs your account activity. We record login dates and times, devices used (Android app, iOS browser, desktop), IP addresses, and geographic location estimates. We track every bet placed, game session, and cash balance change. We record communications you send to our support team. If you enable two-factor authentication (2FA), we store information about SMS verification and authenticator app enrollment. All this data is stored on encrypted servers with restricted access.

How We Use Your Data on sesetoro

We at sesetoro use your collected data for several legitimate purposes. First, we use it to operate your account: process logins, manage your balance, process deposits and withdrawals, and settle bets. Second, we use it for compliance and fraud prevention. We compare your identity documents against fraud databases, monitor your account for suspicious activity (rapid balance changes, unusual geographic logins), and maintain records for regulatory audits. Third, we use it for legal protection: we keep records to prove transactions occurred, to defend against disputes, and to comply with applicable law in your jurisdiction.

We at sesetoro may use your email address to send account notifications — deposit confirmations, withdrawal approvals, login alerts from new devices, password reset links. We do not send marketing emails unless you explicitly opt in. We do not call you unsolicited. We may retain transaction records for audit purposes and to fulfill tax reporting requirements if you are in a jurisdiction where gaming operators must report user activity.

Personal data

Information that identifies you — name, ID number, email, phone. sesetoro encrypts and limits access to this data.

Payment data

Information about your deposits and withdrawals — amounts, methods, timestamps. sesetoro records this for transaction verification and compliance.

Behavioral data

Information about your account usage — login times, devices, games played, bets placed. sesetoro uses this for fraud detection and service improvement.

Device data

Information about your phone or computer — IP address, operating system, browser. sesetoro logs this for security and support purposes.

KYC data

Your identity documents — ID photographs, proof of address. sesetoro stores these to verify legal eligibility and prevent fraud.

How Long We Keep Data

We at sesetoro retain your personal data as long as your account is active. If you request account closure, we retain your data for a legally mandated period — typically 5–7 years for financial records — to comply with anti-money-laundering regulations and tax requirements in your jurisdiction. After this retention period expires, we delete or anonymize your information. We retain backup copies of your data for a limited time to ensure we can recover it if our primary systems fail, but these backups are eventually overwritten.

Our sesetoro servers may sit outside your home jurisdiction. Your data may be stored and processed in countries with different data protection laws than your own. By using sesetoro, you consent to this international data transfer. If you are uncomfortable with data storage outside your country, you should not open a sesetoro account.

Your Rights and Our Commitments

We at sesetoro recognize certain data protection rights. In many jurisdictions, you can request access to your personal data — we will provide a copy of all information we hold about you. You can request correction of inaccurate data; if your address or phone number is wrong, contact our support team and we will update it. You can request deletion of your data, though we may be required by law to retain financial records even after account closure. You can object to certain data uses, such as marketing communications — we will honor these requests immediately.

Our sesetoro security commitments include encryption of all sensitive data using TLS (Transport Layer Security) protocol. Your password is hashed and never stored in plain text. Your ID documents are encrypted and stored separately from your account credentials. We limit data access to authorized sesetoro staff who require it to operate the platform. We maintain security logs and conduct periodic audits. If we suffer a data breach, we will notify affected users without unreasonable delay.

• 1
  Data encryptionProtection standard

  We encrypt your personal data, payment information, and login credentials using industry-standard TLS protocol. Unencrypted transmission of sensitive data never occurs on sesetoro.

• 2
  No third-party saleYour privacy protected

  We do not sell your personal data to advertisers, brokers, or other third parties. We share data only with processors necessary to operate sesetoro (e.g., payment gateways, hosting providers) under confidentiality agreements.

• 3
  Access requests honoredYour data, your control

  You can request a copy of all data sesetoro holds about you. We will provide it in a readable format within 30 days of your request. Contact our support team to initiate an access request.

• 4
  Breach notificationTransparency commitment

  If sesetoro experiences a data breach, we will notify affected users without unreasonable delay. We will explain what occurred, what data was exposed, and what steps we took to secure it.

Cookies and Tracking on sesetoro

Our sesetoro website and app use cookies to remember your login session and preferences. These cookies are essential for operation — without them, you would re-enter your credentials every time you navigate between pages. We also use cookies to analyze platform usage (anonymous, aggregated statistics on traffic and feature usage). We do not use tracking pixels or cookies to follow you across the internet outside sesetoro. If you disable cookies, some sesetoro features may not function properly.

Our sesetoro mobile app does not use cookies (since it maintains persistent login), but it does use local storage to remember your preferences. You can clear this data through your device's app settings. If you clear app data, you will need to log back into sesetoro manually.

We at sesetoro believe transparency about data practices builds trust between platform and user.

Contact and Policy Updates

If you have privacy questions about sesetoro, contact our support team during business hours. We will respond to data requests within 30 days. We may update this privacy policy to reflect changes in our practices or applicable law. If we make material changes — such as collecting new types of data or changing how we use existing data — we will notify you via email and ask for your consent if required by law. Your continued use of sesetoro after policy changes means you accept the updated terms.

This privacy policy applies to all sesetoro users globally, though your data protection rights may vary by jurisdiction. If you access sesetoro from Jakarta, Surabaya, Bandung, Medan, or elsewhere, we honor your local legal rights. We do not operate in jurisdictions where we cannot comply with local privacy law. If you have concerns about how sesetoro handles your data, review our Legal notice or contact support immediately. Your privacy is a fundamental commitment we make to every sesetoro user.